Ordering Info

DELIVERY

Personalised items, made to order, will usually be dispatched within 1-2 weeks but can take a little longer, depending on workload eg. Christmas time!

Prices quoted are in British Stirling. 

P&P CHARGES

Orders are dispatched by 1st Class Royal Mail.  I will obtain proof of postage but cannot be held responsible for items that go astray during transit.

Charges are as follows:

 ITEM    COLLECT
FROM ST
GEORGE'S MARKET
POST TO
UK
    
POST TO
RoI /
EUROPE
POST TO
REST OF WORLD
Bunting   - £3.00 £4.00 £6.00
Blanket- £4.50 £7.00 £15.00
Small Cushion £4.50 £7.00 £15.00
Medium Cushion (inc. Family Tree) £5.00 £8.00 £15.00
Large Cushion £7.00 £11.00 £15.00
Standard Towels (inc. Hooded Towels and Sets)
- £4.50 £7.00 £15.00
Towel Bales  £7.00 £11.00 £15.00

P&P is automatically included at checkout for each item ordered.  If multiple items are ordered then multiple P&P will be charged by default.  After orders are received P&P on multiple items will be combined and a fair price charged.  If you have been overcharged we will refund the difference within 24 hours of receipt of order.  Thank you for your patience! Please contact us if you require a P&P quotation in advance.
 
RETURNS POLICY
 
Personalised items cannot be returned unless they are faulty!

I put a lot of love into every item that I make and I hope that you are satisfied with your purchase.  If, however you do find a fault and are not entirely happy with your purchase, you have 14 days, from date of dispatch, to return your item for assessment / refund, less postage costs.  

It is very important that you contact me prior to return.  I will also require proof of postage.  Once I receive the item, in it's original condition, I will assess / refund you immediately.



 
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